There are some people that believe the era of true customer service is a lost art for today's businesses.
This misconception has been quickly erased in the minds of the Prestige Technical Services’ (PTS) clients.
The clients we serve are accustomed to a rapid response to all of their satellite internet and video
installation needs. PTS continues to invest in the latest technologies and customer service innovations
to develop and implement systems and procedures that will create better efficiencies and processes to
support our sub-company partners and employees.
Prestige Technical Services realizes that we are representing the face and/or brand of our clients. Our satellite technicians receive the highest level of support and ongoing training directly from our corporate training center located in Clanton AL. They are trained to become the experts in our client’s products and installation best practices. The training process includes customer product education, addressing customer service concerns and safe work practices. All PTS technicians receive the full support of the PTS leadership team, field operations, customer service, human resources and supporting staff teams.
The values and culture we instill in our employees are straightforward and embraced among all of our affiliate companies and employees. We believe in providing unmatched customer service. We understand that executing our work efficiently and professionally equates to significant success and positive results for our clients. It also presents new opportunities for both our clients and employees.
Our success is built on developing long term relationships with our clients to provide high quality service to keep customer satisfaction our number one goal. Our corporate office located in Clanton AL provides support to our network of affiliate partners and employees in the Southeast. PTS currently provides satellite internet installation services for our clients in Alabama, Florida, Georgia, Mississippi and Tennessee.
Two of our larger clients are ViaSat and The National Rural Telecommunications Cooperative Rural Broadband (NRTCRB).
Our current capabilities include, but are not limited to: